For Private Events
Upon submission of the events planning form, Ceres Team will prepare and share a detailed cost proposal for your planned event.
To confirm the booking and begin preparations, the guest is required to pay 50% of the total agreed cost upon acceptance of the proposal.
This advance payment includes a refundable safety deposit, which will be returned in full after the event, provided that all equipment, tableware, tools, and any additional elements supplied by Ceres are returned in proper condition.
The remaining 50% balance is due one day prior to the event.
All payments are to be made via bank transfer to the Ceres Bistro TBC business account.
Any additional requests, changes, or services requested after this agreement is confirmed may result in additional charges, which will be communicated separately and agreed upon before being applied.
Cancellation & Rescheduling
We understand that plans can change. If you need to reschedule, please let us know at least 7 days in advance — we will do our best to accommodate your new date, and any payments made can be applied to the rescheduled event.
If a cancellation is necessary, the advance payment helps cover preparations and reserved time. We’ll work with you to find the fairest solution whenever possible.
For changes made less than 7 days before the event, additional charges may apply to cover commitments already made. Any adjustments are confirmed once agreed in writing by both parties.
Legal Acknowledgment
By submitting this event planning form and proceeding with the booking, the guest confirms that they have read, understood, and agree to the terms and conditions shown here. This agreement constitutes a binding service contract, governed by the Civil Code of the Republic of Georgia and all other applicable laws of the Republic of Georgia.
For Ceres Shop
Ordering & Pre-Payment
All shop orders are confirmed in advance and prepared in small batches.
Once the shopping form is submitted, your order will be reviewed and confirmed with you via WhatsApp.
Order Timing
Orders must be placed and confirmed at least one day before the scheduled delivery date. Availability may vary depending on volume, ingredients, and preparation time.
Payment Method
Payment is accepted via bank transfer only, following order confirmation on WhatsApp. Preparation begins once payment is received.
Delivery
Deliveries are available within Tbilisi only.
Orders are delivered via Yandex Go taxi, at a time agreed upon in advance.
Delivery fees are not included and are paid by the buyer. Fees depend on the delivery address, timing, and Yandex Go rates at the time of delivery.
Product Handling & Instructions
Where applicable, usage, storage, or preparation instructions will be sent with your order. Products are prepared with care and intended to be used as instructed.
Products are prepared in a working kitchen that handles common allergens. Guests are responsible for reviewing ingredient information and notifying us of any allergies or sensitivities before confirming the order.
Special Requests
Any special requests (custom quantities, adjustments, gifting notes, etc.) must be mentioned when placing the order and are subject to availability and confirmation. Requests agreed upon after confirmation may affect preparation time or pricing.
Cancellations & Changes
As all items are prepared in small batches, we kindly ask that any changes or cancellation requests be shared as early as possible.
Depending on the stage of preparation, we will do our best to accommodate adjustments, rescheduling, or partial or full refunds where feasible. Each request is considered individually, with care and fairness.
Acceptance of Terms
By confirming your order and completing payment, you acknowledge and accept these terms.
For Dietary Guidelines
Disclaimer
Disclaimer: While every effort is made to accommodate dietary requirements, dishes are prepared in a working kitchen environment, and trace amounts of allergens cannot be fully guaranteed.
Food containing Milk / Dairy / Lactose
Includes milk from cows, goats, or sheep.
Found in butter, cream, cheese, yogurt, ice cream, and many sauces.
Food containing Eggs
Includes whole eggs and egg-based preparations.
Found in baked goods, custards, mayonnaise, aioli, meringue, and some desserts.
Food containing Fish
Includes all finned fish (such as anchovies, sardines, and sea bass).
Found in seafood dishes, stocks, broths, anchovy paste, and traditional fish sauces.
Food containing Shellfish
Includes crustaceans (shrimp, crab, lobster) and mollusks (mussels, oysters, clams, squid).
May also be present in shrimp paste, oyster sauce, and other condiments.
Food containing Peanuts
Includes peanuts and peanut-derived oils or pastes.
Found in certain sauces, desserts, or cross-contact environments.
Food containing Tree Nuts
Includes almonds, walnuts, pistachios, cashews, hazelnuts, and nut oils.
Found in desserts, pestos, sauces, garnishes, and some Levantine dishes.
Food containing Gluten
Wheat & Related Grains
Includes wheat, barley, rye, and their derivatives.
Food containing Soy
Includes soybeans and soy-derived products.
Found in soy sauce, tofu, miso, certain marinades, and some processed ingredients.
Food containing Sesame
Includes sesame seeds, tahini, and sesame oil.
Found in hummus, halva, dressings, marinades, and baked goods.
Food containing Legumes
Includes lentils, chickpeas, beans, peas, and fava beans.
Found in stews, mezze, dips, falafel, and plant-based dishes.
Food containing Alliums
Includes garlic, onions, leeks, shallots, and scallions.
Found in many sauces, marinades, stocks, and savory dishes.
Food containing cooked Alcohol
Includes wine, beer, liqueurs, and spirits used in preparation.
Found in sauces, reductions, marinades, desserts, and certain beverages.
Food containing Spicy Ingredients
Includes dishes prepared with fresh or dried chilies and hot spice blends.
Found in marinades, sauces, condiments, and certain Levantine-inspired preparations.
Heat levels can often be adjusted upon request.
Gluten – Free Food
Includes dishes prepared without wheat, barley, rye, or gluten-containing ingredients.
Vegetarian – Friendly Food
Includes dishes prepared without meat or fish.
May contain dairy, eggs, or other animal-derived products unless otherwise specified.
Vegan – Friendly Food
Includes dishes prepared without meat, fish, dairy, eggs or other animal-derived ingredients.
Prepared using plant-based ingredients only.
Adaptable Food
Includes dishes that can be modified to suit vegetarian or vegan preferences.
Adjustments may involve substituting or omitting meat, dairy, eggs, or other animal-derived ingredients where possible.
Lent – Friendly Food
Includes dishes prepared without meat, in accordance with traditional Lenten observance.
Halal – Friendly Food
Includes dishes prepared without pork or alcohol and using halal-compliant meat where specified.
